Quality Policy

Total quality management of PINDOS aims at products that will meet our customers and consumers needs and quality standards. Our customers and consumers are the final and most important assessors of our quality standards.

Pindos makes any effort to install and make permanent a climate in which our organization continuously improves its ability to deliver high-quality products and services to customers. Our policy aims at Improved performance directed at satisfying our employees, suppliers, members and all community.

Targets:

In order to succeed in our market, PINDOS policy focusses on three main targets regarding our products:

• Final product quality.
• Consistency in products delivery.
• Price.

Pindos policy:

1.Our products always meet certain specifications and also giving mutual financial benefits to both our clients and PINDOS.

2.Always operating according to current hygiene, safety and environmental legislation.

3.Continues improvement of quality procedures in order to supply highest quality products.

4.Working very closely to our clients and suppliers towards quality improvement.

5.Develop and improve our employees skills in order to work safely and ef ficiently. Encourage employees on active and continuous quality improvement. Encourage continuous self-improvement of our staff.

How we reach our targets:

Our quality management system is very important for improving our business processes through:

• Quality improvement
• Cost reduction
• Improve ef ficiency
• Improving organization climate

Besides improvement of quality procedures, there is always a proactive policy aiming at reducing possible quality defects at early production steps.

Some keystone procedures of our quality management:

• Detailed position description for every department.
• Documented standard operating procedures, product specifications, good manufacturing procedures, etc.
• Quality control of raw material, intermediate and final products.
• Quality management procedures documentation and verification.
• Auditing quality and production practices.
• Corrective actions evaluation.
• Documented annual quality targets.